Driving ecological preservation through collaboration and action

Environmental engagement lies at the heart of the Bank’s sustainability framework, driving a vision to preserve biodiversity, combat climate change, and foster sustainable practices across Sri Lanka. With a steadfast commitment to ecological conservation, the Bank has implemented a series of transformative initiatives, ranging from mangrove restoration and coral reef conservation to groundbreaking tree-planting campaigns and beach cleanups. These efforts not only address critical environmental challenges but also integrate community participation, fostering a culture of collective responsibility. Collaborating with organisations such as WORC, the IFC, and local NGOs, the Bank has reinforced its role as a leader in environmental sustainability. Whether planting over 100,000 trees through the “Trees for Tomorrow” initiative, restoring coastal ecosystems, or promoting environmental education, the Bank remains dedicated to building resilience against climate challenges while empowering communities to actively contribute to a greener, more sustainable future.

Key initiatives in environmental conservation

The Bank continues to demonstrate its unwavering commitment to environmental stewardship by executing a range of impactful conservation initiatives. These efforts reflect our deep-rooted philosophy of preserving biodiversity and fostering sustainable ecosystems, in alignment with our Sustainability Framework and global environmental priorities.

Mangrove restoration

Mangroves play a crucial role in coastal ecosystems, acting as natural barriers against erosion while supporting marine biodiversity. Understanding their ecological significance, the Bank launched a multi-phase Mangrove Restoration Project at Koggala Lagoon in collaboration with the Wildlife and Ocean Resource Conservation (WORC). This initiative has made notable progress in:

• Restoration efforts – Over four phases, more than 12,000 mangrove saplings have been planted across Kathduwa and Madol Duwa islands, rehabilitating over 1.25 kilometers of critical mangrove habitats. The project has also contributed to scientific research, uncovering new mangrove species and enhancing ecological knowledge.
• Community and economic impact – To ensure long-term sustainability, the project integrates eco-tourism promotion and supports local industries such as traditional cinnamon farming. Community-driven initiatives, including catamaran tours, have further strengthened socio-economic benefits. From 2022 to 2024, over 1,300 tourists participated in half-day to three-day programs, generating financial benefits for the lagoon community.

Coral reef conservation

Coral reefs play a critical role in supporting marine biodiversity and safeguarding coastal regions, yet they face significant threats from pollution and climate change. In response, the Bank partnered with Biodiversity Sri Lanka to launch the “Life to Our Coral Reefs” initiative to restore and protect coral ecosystems at the Kayankerni Marine Sanctuary. This program, developed in partnership with marine conservation experts, focuses on planting and regenerating coral colonies, contributing to the preservation of marine biodiversity. By raising awareness about the ecological and economic importance of coral reefs, the initiative underscores the Bank’s commitment to environmental sustainability and community livelihoods.

Sea turtle conservation

Sri Lanka is home to several endangered sea turtle species, whose protection remains a cornerstone of the Bank’s environmental initiatives. Through a collaborative program with WORC, the Bank employs in situ conservation methods at Panama Beach, having successfully released over 85,000 sea turtles back into the ocean since the program’s inception. In 2024, Rupees four million was dispensed to bolster these conservation efforts. The initiative also provided job opportunities for the local communities, fostering active participation and raising awareness about the threats these species face, ensuring the program’s long-term success and ecological impact.

Holistic environmental conservation: A multifaceted approach

The Bank remains steadfast in its commitment to protecting Sri Lanka’s natural ecosystems through a comprehensive suite of initiatives that combine environmental stewardship, scientific research, and community participation. Through flagship programs such as “Life to Our Beaches” and “Trees for Tomorrow”, the Bank is not only addressing critical environmental issues but also fostering a culture of sustainability among its employees and other stakeholders. These efforts represent a key pillar of the Bank’s broader sustainability framework and its dedication to building resilience in the face of climate change.

Preserving Sri Lanka’s Coastlines: The Beach cleaning campaign

Marine pollution poses a growing threat to biodiversity and livelihoods across Sri Lanka’s coastal communities. In response, the Bank launched the Beach Cleaning initiative, which has become a flagship program aimed at addressing these challenges through targeted action.

In 2024, the Bank organised 10 large-scale coastal cleanup drives across critical marine ecosystems, engaging over 450 employees, volunteers, and community members. These cleanups resulted in the removal of waste, reducing marine debris and improving the ecological health of coastal regions. However, the campaign extended beyond cleanup activities. It included community engagement sessions that educated local residents on the harmful impacts of plastic pollution and emphasised the importance of adopting sustainable waste management practices. Partnerships with local NGOs and municipal authorities further ensured the long-term impact of the program by establishing waste segregation systems and promoting ongoing community participation.

Reforestation and carbon sequestration: The “Trees for Tomorrow” initiative

Reforestation remains one of the most effective strategies for combating deforestation, mitigating climate change, and enhancing biodiversity. Under the “Trees for Tomorrow” campaign, the Bank achieved a remarkable milestone in 2024 by planting 100,000 trees across urban and rural areas through the efforts of employees, volunteers, and community groups.

Building on this success, the Bank launched a new phase of the campaign in early 2025 in collaboration with the National Water Supply and Drainage Board. This phase aims to plant further 100,000 trees in catchment areas that are critical to water conservation and environmental restoration. These tree-planting activities directly contribute to the Bank’s long-term carbon neutrality goals and align with national reforestation targets. The hands-on participation of employees in these events has fostered a sense of ownership and environmental consciousness, further enhancing the impact of the initiative.

Promoting community awareness and participation

The Bank recognises that meaningful environmental conservation requires the active involvement of local communities. Its initiatives integrate educational components that empower participants with the knowledge and tools to adopt sustainable practices. For example, during coastal cleanups and tree-planting events, volunteers and local residents attended awareness sessions on topics ranging from marine ecosystem protection to reforestation benefits. These efforts not only enhanced the impact of specific programs but also nurtured a culture of environmental responsibility within communities.

Strengthening long-term sustainability goals

The Bank’s holistic approach to environmental conservation highlights its unwavering dedication to creating a sustainable future. By tackling pressing challenges such as marine pollution, deforestation, and water resource management, the Bank has established itself as a leader in environmental stewardship. Its initiatives not only preserve Sri Lanka’s natural heritage but also align with global sustainability goals, ensuring that its operations contribute meaningfully to long-term ecological balance.

Looking ahead

The Bank is committed to scaling its programs by adopting innovative solutions, forging strategic partnerships, and embedding sustainability into every facet of its activities. These efforts aim to amplify the impact of its conservation initiatives while fostering resilience against climate challenges. This forward-thinking strategy reflects the Bank’s vision of creating enduring value for its stakeholders and supporting the broader transition to a sustainable economy.

Central to the Bank’s mission is the fostering of a culture of responsibility. By combining education, community empowerment, and actionable programs, the Bank inspires individuals and communities to take ownership of their environment. Initiatives such as tree planting, coastal cleanups, and awareness campaigns not only address critical environmental concerns but also encourage collective responsibility and proactive engagement in sustainability efforts.

Through these endeavours, the Bank demonstrates its role as a trusted partner in driving meaningful environmental and social transformation. By integrating conservation goals with community development, it ensures that the benefits of sustainability are shared equitably across all segments of society. As these efforts continue to expand, the Bank’s commitment to preserving the environment and empowering communities remains steadfast, paving the way for a greener and more sustainable future.

Collaborative environmental projects

At the Bank, collaboration forms the cornerstone of our environmental conservation strategy. By partnering with biodiversity organisations, supporting community-driven initiatives, and promoting environmental education, we aim to create a sustainable future that prioritises ecological preservation while fostering community engagement.

Partnerships to drive biodiversity conservation

The Bank has established strategic alliances with leading organisations committed to biodiversity conservation, including Biodiversity Sri Lanka (BSL), Wildlife and Ocean Resource Conservation (WORC), the Wildlife and Nature Protection Society, the Department of Forests, and several academic institutions such as University of Sri Jayewardenepura, University of Jaffna, and University of Peradeniya. Collaborations also extend to the Sri Lanka Army, government schools, and divisional secretariats. Through these partnerships, the Bank has strengthened its ecological preservation efforts by:

• Collaborative projects: In 2024, the Bank expanded its collaboration with BSL, contributing to projects aimed at preserving Sri Lanka’s unique biodiversity. These initiatives included habitat restoration efforts, rewilding programs, and support for biodiversity research, which provided valuable insights into sustainable conservation methods.
• Engaging local stakeholders: Recognising the importance of local knowledge and participation, the Bank actively worked with community leaders, local governments, and NGOs to identify and address region-specific environmental challenges. This inclusive approach ensured the alignment of conservation goals with community needs, fostering long-term sustainability.
• Support for species conservation: Through its partnerships, the Bank supported initiatives focused on the protection of endangered species and their habitats, contributing to Sri Lanka’s national biodiversity targets.

Community-driven waste management

As part of its commitment to promoting sustainable waste management practices, the Bank has partnered with communities to implement effective recycling and waste reduction programs. These efforts focus on three key areas:

• Establishing recycling infrastructure – In collaboration with municipal councils and community-based organisations, the Bank facilitated the development of recycling hubs in both urban and rural areas. These hubs provide communities with accessible facilities to segregate and recycle waste, promoting responsible waste disposal.
• Raising awareness through campaigns – The Bank conducted educational workshops and public awareness campaigns to highlight the environmental and economic benefits of proper waste management. These initiatives encouraged responsible consumption and household-level waste reduction.
• Implementing innovative waste management projects – In 2024, the Bank supported initiatives such as converting organic waste into compost and promoting upcycling projects to reuse non-biodegradable materials. These efforts not only minimised waste but also created new income-generating opportunities for participants.

Environmental education

Fostering environmental stewardship among the younger generation is a key pillar of the Bank’s sustainability strategy. Through targeted outreach and engagement programs in schools, the Bank aims to cultivate a culture of responsibility and proactive conservation. These efforts are structured around:

• School engagement programmes – In collaboration with educational institutions, the Bank conducted workshops, tree planting drives, and established eco-clubs to educate students about biodiversity, sustainability, and climate action.
• Teacher training initiatives – Recognising the influential role of educators, the Bank organised training sessions to equip teachers with the knowledge and tools necessary to integrate environmental education into their curricula effectively.
• Community-wide impact – By engaging students, parents, and teachers, these programs create a ripple effect that extends environmental awareness beyond school premises, fostering sustainable practices within the broader community.
• Creating public awareness– Leveraging social media platforms, the Bank amplified its environmental message, reaching a wider audience and encouraging collective action for sustainability.

Building synergies for a greener future

Through these collaborative environmental projects, the Bank has reinforced its role as a catalyst for sustainable change. By combining the expertise of biodiversity organisations, the commitment of local communities, and the curiosity of young learners, the Bank is creating a comprehensive framework for ecological preservation and community empowerment.

These initiatives exemplify the Bank’s philosophy of leveraging partnerships to maximise impact, ensuring that its efforts contribute meaningfully to environmental sustainability while creating shared value for all stakeholders. As these collaborations evolve, the Bank remains steadfast in its mission to address pressing environmental challenges and build a resilient, eco-conscious future.

Social engagement

Empowering communities through education, health, and cultural preservation

Social Engagement forms a critical sub-pillar of the Bank’s Community Engagement framework, underscoring its commitment to creating transformative socio-economic impacts. Rooted in the belief that education, healthcare, and cultural preservation drive societal progress, the Bank’s initiatives focus on empowering communities, fostering inclusivity, and addressing systemic challenges. By bridging gaps in digital literacy, STEM education, and mathematical proficiency through programs like Smart Schools, Math Labs, and STEM Classrooms, the Bank equips future generations with the skills needed for a knowledge-driven economy. Complementing these efforts, the Bank addresses critical healthcare needs through targeted interventions, such as providing advanced medical equipment and ensuring clean water access. Its emphasis on cultural preservation celebrates diversity and strengthens national identity, while initiatives supporting underserved communities, including women and youth empowerment programs, promote inclusivity and economic resilience. This multi-faceted approach reaffirms the Bank’s dedication to building cohesive, empowered communities across Sri Lanka.

Advancing education

Education has been a cornerstone of the Bank’s Social Engagement pillar, reflecting its unwavering commitment to empowering future generations with the tools and knowledge required to thrive in a rapidly evolving world. In 2024, the Bank continued to drive transformative educational initiatives, with a focus on digital learning, STEM education, and youth empowerment.

Smart Schools and Digital Learning: Empowering the Next Generation

In an era defined by rapid technological advancements, digital literacy has become an essential skill for future generations. Recognising this shift, the Bank has intensified its commitment to modernising education through its Smart Schools and Digital Learning initiatives. By bridging the digital divide and fostering an environment of technological empowerment, these programs are shaping the future of Sri Lanka’s students, equipping them with the knowledge and skills necessary for a technology-driven world.

Expanding IT Infrastructure for Digital Education

At the heart of this initiative is the IT Labs and infrastructure development program, which has transformed access to digital learning in underserved schools across Sri Lanka. In 2024 alone, the Bank established 28 new IT Labs, bringing the total to 362 IT Labs since the program’s inception. These labs, equipped with state-of-the-art computers and high-speed internet connectivity, serve as digital learning hubs where students gain exposure to information technology, coding, and online research, thereby enhancing their digital literacy and future readiness.

Fostering Interest in Coding and Computer Science

To further support digital education, the Bank actively promotes hands-on coding experience through initiatives such as Day of Code 2024, conducted as part of Computer Science Education Week (December 9–15, 2024) - a global movement to enhance computer literacy. This year’s event engaged 150 students, increasing the total number of participants to approximately 850 since the program’s launch. As it marked its third successful edition, the initiative has played a crucial role in igniting curiosity and interest in coding, preparing students for careers in STEM fields.

Recognising the pivotal role of educators in digital transformation, the Bank has also extended its support to IT teachers in schools that have received its IT labs. These teachers, trained in digital pedagogy, have been instrumental in guiding students towards structured coding courses offered by the University of Colombo and the University of Kelaniya. As a result of these efforts, over 300 students successfully completed certification programs in coding, equipping them with sought-after skills in the evolving digital landscape.

Shaping the Future of Digital Learning

By fostering digital literacy, coding expertise, and IT-enabled education, the Bank’s Smart Schools and Digital Learning initiatives are empowering thousands of students with the skills necessary to thrive in a technology-driven world. These programs are not just investments in infrastructure but catalysts for educational transformation, ensuring that Sri Lanka’s next generation is prepared to navigate and excel in the digital economy.

STEM Classrooms and Math Labs

Empowering future generations

The Bank has firmly established itself as a leader in advancing STEM (Science, Technology, Engineering, and Mathematics) education, equipping students with essential skills to thrive in a rapidly evolving world. Recognising the transformative power of STEM, the Bank has undertaken multiple initiatives to enhance access to quality education and nurture the next generation of innovators and problem solvers.

STEM Classrooms: Cultivating creativity and innovation

The Bank’s journey in promoting STEM education began in 2020 as part of its centennial celebrations, under the transformative “100 Sipnena Smart STEM Schools” initiative. This program aimed to modernise traditional classrooms into STEM hubs by providing advanced digital resources, including computers, multimedia projectors, furniture, and curated digital content from the Sipnena online education platform. By emphasising STEM subjects critical to IT and other emerging fields, these classrooms foster creativity, innovation, and future-readiness among students.

The number of STEM classrooms increased to 176 by end 2024, further broadening the scope of this impactful initiative. Special attention was given to underprivileged and rural schools, ensuring inclusivity and diversity in education. Future plans include extending the project to support students from Grade 1 to the GCE Ordinary Level, empowering learners at all stages of their academic journey.

“Ganitha Saviya” Math Program: Strengthening analytical proficiency

Mathematical literacy forms the cornerstone of critical thinking and problem-solving. In collaboration with the Sasnaka Sansada Foundation, the Bank has expanded its flagship “Ganitha Saviya” program, aiming to improve mathematical proficiency and analytical skills among school children. In 2024, over 30,000 students participated in this program, gaining a stronger foundation in mathematical concepts essential for academic and professional success.

Math Labs: Interactive learning for real-world applications

The Math Lab project, launched in 2015, remains a cornerstone of the Bank’s commitment to fostering mathematical and analytical capabilities. Designed as hands-on learning spaces, these labs offer students interactive opportunities to engage with complex mathematical concepts, enhancing their critical thinking and problem-solving abilities.

The Bank has established a total of 123 math labs, primarily in rural schools, serving as hubs for students of various age groups to engage with mathematics through innovative and practical approaches. These facilities continue to promote inclusivity and equip students nationwide with the tools they need to excel in STEM disciplines, reinforcing the Bank’s commitment to fostering analytical and problem-solving skills.

Education initiatives and impact assessment

To assess the effectiveness of the efforts to strengthen the Bank’s commitment, a comprehensive impact study was launched in collaboration with the National Science Foundation (NSF), the Ministry of Education (MoE), the Sasnaka Sansada Foundation (SSF), and four retired education professionals selected by the NSF.

The primary goals of this study are:

• Evaluating the effectiveness of the donated facilities.
• Identifying the challenges faced by teachers and students in implementation.
• Providing actionable recommendations to enhance STEM education in Sri Lanka.

Employing both quantitative and qualitative methodologies, the study considers IT labs, Math labs, and STEM classrooms as distinct interventions. Samples for each category were selected through a randomised process to ensure a fair representation of outcomes. By mid-March 2024, the selection of the study sample and the preparation of research instruments were successfully completed.

A legacy of impact

Through initiatives like STEM classrooms and Math Labs, the Bank has demonstrated its unwavering commitment to education and empowerment. By bridging educational disparities, nurturing young talent, and fostering innovation, the Bank contributes to individual growth and to Sri Lanka’s broader socio-economic development. As it looks ahead, the Bank remains dedicated to enhancing these programs, ensuring every student has the opportunity to realise their full potential in a knowledge-driven economy.

Supporting healthcare and well-being

The Bank has made significant strides in advancing healthcare and well-being for underserved communities, reflecting its commitment to improving quality of life and fostering resilience. In 2024, the Bank continued to support Government healthcare institutions with critical healthcare support, water purification, and health awareness campaigns, addressing pressing needs across Sri Lanka.

Critical healthcare donations

Access to essential healthcare services remains a challenge in many parts of Sri Lanka, particularly in underserved regions. To address this, the Bank has taken proactive steps to strengthen healthcare infrastructure and improve medical facilities through targeted initiatives, including:

• Donations of medical equipment – The Bank provided state-of-the-art medical equipment to government hospitals and rural clinics, including ventilators, defibrillators, and diagnostic tools. These critical care devices have significantly enhanced the ability of healthcare facilities to provide timely and life-saving interventions.
• Support for specialised healthcare – Collaborating with leading healthcare institutions, the Bank contributed advanced therapeutic equipment such as hydrotherapy machines for sports medicine and critical care units. These donations played a vital role in addressing healthcare service gaps, particularly in rural and semi-urban areas.
• Expanding rural health access – In a bid to enhance healthcare availability for marginalised communities, the Bank extended targeted support to rural clinics, equipping them to deliver primary and emergency medical services more effectively.

Ensuring access to clean water and combating Chronic Kidney Disease

Recognising the critical health challenges posed by chronic kidney disease (CKD) and waterborne illnesses, the Bank has implemented transformative initiatives to provide clean water solutions and support preventive healthcare efforts in affected communities.

As part of its long-term commitment to the Raindrops Project, the Bank donated 50 new 5,000-litre water storage tanks to families in Ginnoruwa, Girandurukotte, a region heavily affected by Chronic Kidney Disease of unknown origin (CKDu). Designed to store harvested rainwater, these tanks ensure safe drinking and cooking water for up to six months, shielding families from groundwater contamination—one of the suspected causes of CKDu. This initiative builds on previous research-backed efforts, which demonstrated that families consuming harvested rainwater showed no signs of CKDu, unlike those reliant on well water. Encouraged by these findings, the Centre for Education, Research and Training on Kidney Diseases (CERTKiD) at the University of Peradeniya recommended expanding the initiative to reach more families in high-risk areas.

Beyond household water storage, the Bank has also funded water purification plants and rainwater harvesting systems in rural schools and communities, benefiting over 1,000 individuals and reducing the prevalence of waterborne diseases.

In parallel, the Bank actively supports CKD awareness and prevention programs in agricultural regions. These initiatives include community outreach, early detection screenings, and educational workshops, equipping local populations with the knowledge to mitigate exposure to harmful substances.

Through these interventions, the Bank is not only providing clean water but also fostering long-term health resilience in Sri Lanka’s most vulnerable communities.

Health awareness campaigns: Empowering communities through education

Education and awareness play a crucial role in promoting health and well-being. In 2024, the Bank strengthened its commitment to public health by expanding its health education initiatives, benefiting both communities and employees. These efforts focused on:

• Cancer awareness and prevention: In collaboration with the Indira Cancer Trust, the Bank conducted cancer awareness sessions, educating participants on the importance of early detection and prevention. This initiative reached 200 individuals, equipping them with life-saving knowledge to safeguard their health.
• Wellness Programs for Communities and Employees: The Bank introduced comprehensive wellness programs, including diet and nutrition workshops led by certified health coaches. These sessions encouraged healthier lifestyles and empowered individuals to make informed decisions about their well-being.
• Employee Health and Safety: As part of its internal well-being agenda, the Bank introduced mental health support services and occupational safety workshops, fostering a supportive and safe work environment for its employees.

Impact and strategic direction

Through its healthcare initiatives, the Bank supported to improve access to critical care, clean water, and health education. Moving forward, the Bank plans to expand its healthcare support, particularly in underprivileged regions, while fostering partnerships with healthcare institutions and NGOs to scale its impact. These efforts underscore the Bank’s holistic approach to enhancing well-being, demonstrating its role as a catalyst for healthier, more resilient communities.

Food Security

The Bank continued its impactful collaboration with the World Food Programme (WFP) to address food security challenges in Sri Lanka. As the exclusive financial partner, the Bank facilitated the distribution of WFP aid worth Rs. 43.7 Mn. (USD 136,863) to over 4,000 households across Jaffna, Mullaitivu, Badulla, Matara, Colombo, Kegalle, and Ratnapura districts. This initiative supported vulnerable communities in meeting their nutritional needs, preventing malnutrition, and strengthening grassroots resilience. By playing a pivotal role in this partnership, the Bank reaffirmed its commitment to addressing fundamental human needs and fostering sustainable development across the nation.

Cultural Heritage and Community Development

The Bank’s commitment to cultural preservation and community development reflects its belief in fostering inclusivity and protecting the nation’s rich heritage. In 2024, the Bank undertook several impactful initiatives that promoted cultural conservation, supported local economies, and empowered underserved communities.

Preserving Cultural Heritage and Strengthening Community Bonds

The Bank remains deeply committed to safeguarding Sri Lanka’s rich cultural heritage, ensuring that historical landmarks, traditions, and community celebrations continue to thrive for future generations. Through cultural restoration projects, heritage sponsorships, and inclusive celebrations, the Bank plays a pivotal role in fostering unity, pride, and economic growth within diverse communities.

Championing Heritage Conservation

Recognising the importance of preserving historical authenticity, the Bank has actively engaged in cultural restoration initiatives in collaboration with conservation experts and local communities. These efforts reinforce the shared responsibility of protecting Sri Lanka’s invaluable cultural assets. Additionally, the Bank’s sponsorship of numerous community festivals has helped celebrate and sustain local traditions, creating economic opportunities for artisans and vendors while promoting cultural pride.

Fostering Unity Through Cultural and Religious Celebrations

As a champion of inclusivity and community cohesion, the Bank has consistently supported cultural and religious festivities across Sri Lanka. By participating in and sponsoring traditional festivals, religious observances, and heritage celebrations, the Bank fosters unity and mutual respect among its employees and the wider community. These initiatives highlight the Bank’s belief in the power of cultural preservation to build stronger, more harmonious societies while contributing to social and economic development.

The Bank also played an active role in the annual festival of the sacred Nallur Kandasamy Kovil in Jaffna, demonstrating its commitment to both heritage and sustainability.

“Ran Kethe Wap Magula” – Honouring Tradition and Empowering Communities

A significant milestone in the Bank’s cultural commitment was the “Ran Kethe Wap Magula”, a traditional agricultural ceremony held in Tissamaharama in October 2024. The event that symbolised the Bank’s dedication to heritage, agriculture, and community empowerment, was attended by over 250 participants. Alongside the Wap Magul ceremony, the event saw several impactful contributions, including:

• The donation of a 40kW solar PV system to the Kawanthissa Vocational Training Center, promoting sustainable energy use.
• The introduction of modern agricultural technologies and educational programs to empower local farmers.
• The formal launch of the Dirishakthi Village Development Program, reinforcing the Bank’s commitment to rural economic development.

By integrating cultural preservation, community empowerment, and economic sustainability, the Bank continues to be a driving force in strengthening Sri Lanka’s heritage while fostering social progress and unity.

Empowering Communities Through Trade Fairs and Entrepreneurial Development

As part of its commitment to economic inclusion and community empowerment, the Bank actively supports regional trade fairs, community events, and entrepreneurial development programs that provide small-scale vendors, women entrepreneurs, and rural producers with the opportunity to showcase their products, expand market access, and develop essential business skills.

In 2024, the Bank played a significant role in organising and collaborating on multiple trade fairs and community initiatives, reinforcing its position as a catalyst for small business growth and financial empowerment. The Bank successfully conducted six Anagi Trade Fairs across the Southern, Northern, Eastern, Wayamba, Central regions and the Head Office, providing an invaluable platform for local entrepreneurs to engage with wider markets and promote their businesses. In addition, it collaborated with WCIC Santa’s Village Trade Fair and the Mother Sri Lanka Trade Fair, further expanding opportunities for small businesses to connect with a diverse customer base and strengthen their market presence.

Recognising the importance of fostering entrepreneurship among women, the Bank organised special development programs and awareness sessions, equipping women entrepreneurs with the knowledge and resources needed to grow their businesses. A dedicated awareness session was conducted in partnership with the Women’s Chamber to support informal sector female workers in the Kurunegala District, helping them build financial literacy and develop sustainable business models.

The Bank also partnered with the IFC to implement structured entrepreneurial skill development programs, conducting four awareness programmes designed to enhance business acumen and empower emerging entrepreneurs.

Furthermore, the Bank extended its support to the Janarukula Women Society in Kandy, providing tailored awareness and training programs to promote financial independence and sustainable economic participation among women. As part of its commitment to inclusivity, the Bank also allocated a dedicated space for women entrepreneurs at the SME Trade Fair, ensuring they received greater visibility and a strong presence in a competitive market.

By bridging the gap between rural and urban markets, these initiatives have significantly enhanced the visibility of small-scale entrepreneurs while equipping them with essential financial tools, market knowledge, and networking opportunities. Through these efforts, the Bank continues to foster economic empowerment and community development, creating tangible opportunities for business growth, financial independence, and sustainable livelihoods across Sri Lanka.

Empowering underserved communities

The Bank remains committed to fostering inclusivity and economic self-reliance by implementing initiatives that uplift marginalised groups. Through targeted programs, it has provided women entrepreneurs, youth, and differently-abled individuals with the necessary resources, skills, and financial support to create sustainable livelihoods and drive social progress. These efforts focus on:

• Women entrepreneurs – The Bank empowered women entrepreneurs through financial literacy workshops, microfinancing solutions, and capacity-building sessions. These initiatives enabled women-led businesses to thrive, enhancing their economic independence and contributing to gender equality in the business landscape.
• Youth development – Recognising the importance of preparing young individuals for the future workforce, the Bank introduced vocational training and skill development programs tailored for emerging industries. Initiatives such as coding clubs and technical training programs have created pathways for sustainable livelihoods, equipping youth with the skills to succeed in a rapidly evolving economy.
• Differently-abled individuals – The Bank designed tailored programs to support differently-abled individuals, ensuring they have access to banking services and entrepreneurial resources. These efforts have fostered financial independence and social inclusion, enabling participants to contribute meaningfully to their communities.

Empowering communities through employee volunteerism

The Bank fosters a strong culture of volunteerism, encouraging employees to actively participate in initiatives that align with its sustainability and community engagement goals. Throughout the year, employees played a pivotal role in a diverse range of activities, demonstrating their commitment to environmental conservation, social welfare, and community development.

A key highlight of employee engagement was their contribution to “Trees for Tomorrow”, a large-scale 100,000-tree planting initiative, as well as active participation in beach cleaning campaigns. These efforts, which focused on reforestation, biodiversity enhancement, and coastal conservation, reinforced the Bank’s dedication to environmental sustainability. Employees also played a significant role in community support projects, engaging in school renovations, disaster relief efforts, and healthcare improvements, making a tangible impact on underserved communities.

To further encourage and recognise employee contributions, the Bank introduced the Best Sustainable Branch and Department Awards as detailed on page 127. This initiative has motivated employees to champion meaningful causes and strengthened the Bank’s collective impact in driving positive change.

Catalysing economic resilience through innovation and inclusivity

The Bank’s Social Enterprises initiatives are a testament to its commitment to fostering inclusive economic development and uplifting underserved communities. At the heart of this mission is the empowerment of local enterprises through a blend of financial and non-financial support. By forging strategic collaborations, the Bank has implemented impactful interventions that enhance livelihoods, drive entrepreneurship, and promote environmental sustainability. Tailored initiatives such as capacity-building workshops for women entrepreneurs, financial support for agriculture-based enterprises, and streamlined loan solutions for SMEs underscore the Bank’s holistic approach to social enterprise development. These efforts are complemented by innovative projects like childcare centers and value-added agricultural solutions, which directly address socio-economic gaps while fostering resilience and self-reliance. By integrating financial innovation, strategic partnerships, and focused capacity-building programs, the Bank not only nurtures economic self-reliance but also strengthens the foundation for sustainable community ecosystems. These initiatives highlight the Bank’s unwavering commitment to fostering transformative change and creating long-term value for communities across Sri Lanka.

Empowering local enterprises

Empowering local enterprises is at the core of the Bank’s Social Enterprise initiatives, which aim to foster inclusive economic development and uplift underserved communities. By leveraging strategic partnerships and offering a blend of financial and non-financial support, the Bank has made significant strides in enabling sustainable livelihoods and empowering micro-entrepreneurs.

Empowering women through technology-driven social enterprise

As part of its commitment to social enterprise and economic empowerment, the Bank partnered with the Janarukula Women Society to support women-led cashew processing initiatives in rural Sri Lanka. Recognising the productivity challenges faced by women engaged in cashew peeling, the Bank donated a fully functional cashew peeling machine, significantly improving efficiency and income-generating potential for women entrepreneurs.

This initiative directly benefits approximately 150 members across 12 women’s teams in the villages of Bogolla, Pallakele, Kumbukulawa, and Pothuwila, addressing one of the key constraints in the industry - the manual peeling process. Previously, women were only able to process 5 kg of cashews per day, a limitation that restricted their ability to scale production and maximise earnings. With the introduction of this advanced peeling machine, these entrepreneurs can now increase their output, reduce manual labour, and enhance the overall efficiency of their operations.

By integrating technology with social enterprise, the Bank continues to uplift rural women entrepreneurs, providing them with the necessary tools to improve productivity, sustain livelihoods, and contribute to the local economy.

Community engagement and sustainability in Bangladesh operations

Pioneering CSR, sustainability, and women banking initiatives

The newly established CSR, Sustainability, and Women Banking (SWB) department in Bangladesh exemplifies the Bank’s commitment to fostering social responsibility, financial inclusion, and sustainable growth. With a focus on aligning with regulatory requirements and advancing sustainable business development, the SWB department launched several impactful initiatives in 2024. These included the promotion of renewable energy and eco-friendly infrastructure projects through green financing, signing agreements with the Bangladesh Bank to secure refinancing facilities for sustainable ventures, and organising school banking fairs and financial literacy programs to empower underserved communities. The Bank also conducted an online women’s well-being session for female employees in collaboration with the Head Office in Sri Lanka, reinforcing its dedication to diversity and inclusion.

Promoting financial inclusion and literacy

Financial inclusion remains at the heart of the Bank’s community engagement in Bangladesh. Through school banking fairs and workshops, the Bank has successfully educated young individuals and underserved communities about money management, saving, and digital banking. The introduction of tailored financial solutions for SMEs, particularly women-owned businesses, has empowered local entrepreneurs to scale their ventures, creating jobs and boosting the economy. Further, microfinance initiatives have provided much-needed financial support to individuals in rural areas, fostering economic empowerment and self-sufficiency.

Advancing women empowerment

SWB’s efforts to promote women empowerment include capacity-building programs and financial products tailored to meet the needs of women entrepreneurs. Plans are in place to launch micro loans and business loans specifically designed for women, alongside training programs to improve financial literacy and business acumen. These initiatives aim to integrate women into the financial ecosystem, driving inclusive economic growth and promoting gender equity in underserved regions.

Sustainability and green financing

The SWB department places a strong emphasis on sustainability, spearheading initiatives that integrate green practices into the Bank’s operations. Key projects include adopting energy-efficient lighting, transitioning to inverter-based air conditioning systems, and reducing paper usage through digital archiving. The Bank’s strategic goal of achieving carbon neutrality is supported by a Climate Fund, which allocates 10% of the CSR budget to climate-friendly projects. Furthermore, the Bank is committed to sustainability and climate-related financial disclosures, ensuring transparency and accountability in its environmental efforts.

Community involvement and rapid relief efforts

Beyond long-term sustainability goals, the Bank actively engages in community welfare through targeted CSR activities. With a CSR budget of BDT 7 million in 2024, the Bank allocated resources to education, healthcare, and disaster relief programs, ensuring the welfare of vulnerable populations. Rapid action relief initiatives, coupled with partnerships with regulators and local stakeholders, have further strengthened the Bank’s role as a responsible corporate citizen in Bangladesh.

CSR activities undertaken in 2024 by Bank's Bangladesh operations Table – 22

Sector	%	Allocation BDT	CSR Recipient	Amounts spent BDT	Status
Education	30	2,100,000	PMEAT	500,000	Completed
			IHF	600,000	In progress
			Teach For Bangladesh	600,000	In progress
			Alokito Poth	325,000	In progress
			Uttsho Bangladesh	50,000	Completed
			Zoom Bangladesh	25,000	Completed
Health	30	2,100,000	Shakti Foundation	1,000,000	Completed
			Inner Wheel Club	100,000	Completed
			ICDDRB	1,000,000	In progress
Climate Environment & Climate Risk Fund	20	1,400,000	TMSS (tree plantation)	500,000	Completed
			Sajida Foundation (safe Drinking water)	900,000	In progress
Other	20	1,400,000	IHF (flood donation)	967,740	Completed
			Winter CSR	432,260	In progress
Total		7,000,000		7,000,000

Strategic outlook for the future

Looking ahead, the SWB department plans to expand its impact through innovative initiatives such as the launch of women banking products, the establishment of the Climate Fund, and the implementation of sustainability reporting frameworks. Additional goals include educating lending officers on refinance schemes for sustainable projects, supporting climate-friendly financing, and conducting energy audits to optimise operational efficiency. These strategic measures align the Bank’s Bangladesh operations with global sustainability frameworks while reinforcing its commitment to empowering communities, promoting environmental stewardship, and driving inclusive socio-economic development.

By integrating sustainability, financial inclusion, and women empowerment into its core strategy, the Bank’s Bangladesh operations demonstrate a holistic approach to creating long-lasting value for stakeholders and communities alike.

Driving sustainability through strategic alliances and affiliations

The Bank’s active membership in various international and local alliances underscores its unwavering commitment to sustainability and collective action in addressing environmental challenges. These affiliations serve as vital platforms for collaboration, knowledge sharing, and coordinated efforts to curb greenhouse gas emissions and promote green environmental measures. By aligning with like-minded organisations, the Bank amplifies its ability to address pressing ecological issues, leveraging collective expertise and resources to drive impactful outcomes.

Through partnerships with the following organisations, the Bank consolidates its position as a leading force for sustainability, enabling it to stay at the forefront of global best practices, adopt innovative strategies, and contribute meaningfully to achieving national and international environmental goals.

• Sustainability Banking Initiative of the Sri Lanka Banks’ Association
• The United Nations Global Compact (UNGC)
• The Business and Biodiversity Platform of Sri Lanka
• The International Finance Corporation (IFC)

The Bank’s participation in these networks demonstrates its deep commitment to safeguarding the planet for future generations. By fostering collaborative efforts, the Bank continues to uphold its role as a responsible corporate citizen, advancing sustainability initiatives that align with its broader mission of creating long-term value for stakeholders and communities alike.

Aligning the Bank’s sustainability pillars with those of the CBSL pillars and UN SDGs Figure – 41