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INTEGRATED REPORT
INTEGRATED
REPORT
As permitted by the International
Framework, this Annual Report features a dedicated Integrated Report section, followed by Financial Statements and Supplementary Information. Structured per the Framework’s guiding principles and content elements, it provides a balanced view of our value creation process. As affirmed in the Annual Report of the Board of Directors on page 4, due diligence has been exercised to ensure its integrity, accuracy, and relevance to all stakeholders.
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FINANCIAL STATEMENTS
FINANCIAL
STATEMENTS
The Financial Statements, including Accounting Policies and notes, fully comply with relevant Accounting Standards, providing a true and fair view of the Bank’s performance, financial position, equity changes, and cash flows. As confirmed in the Auditor’s Report, they are free from material misstatements. The Independent Auditor’s Report affirms an unmodified opinion on these Financial Statements.
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SUPPLEMENTARY INFORMATION
SUPPLEMENTARY
INFORMATION
This section provides supplementary disclosures enhancing the Bank’s financial and non-financial reporting. It includes governance, compliance, sustainability disclosures, assurance reports, and key financial data, ensuring transparency and accountability. These annexures offer stakeholders insights aligned with best practices.
- Annex 1: Compliance with Governance Directions, Rules and Codes
- Annex 2: Basel III – Disclosures under Pillar III as per the Banking Act Direction No. 01 of 2016
- Annex 3: GRI Content Index
- Annex 4: Our Sustainability Footprint
- Annex 5: Disclosures Relating to Sustainability Accounting Standard for Commercial Banks
- Annex 6: Independent Assurance Reports
- Annex 7: The Bank’s Organisation Structure
- Annex 8: Financial Statements (US Dollars)
- Annex 9: Correspondent Banks and Agent Network
- Annex 10: Glossary of Financial and Banking Terms
- Annex 11: Acronyms and Abbreviations
- Annex 12: Alphabetical Index
- Annex 13: Index of Figures, Tables and Graphs
- Notice of Meeting – 56th Annual General Meeting
- Circular to the Shareholders on the First and Final Dividend for 2024
- Notice of Meeting – Extraordinary General Meeting
- Circular to Shareholders Pertaining to the Proposed Issue of Debentures
- Stakeholder Feedback Form
- Corporate Information
SUPPLEMENTARY INFORMATION
Annex 13: Index of figures, tables and graphs
Managing Director/Chief Executive Officer's and Chief Financial Officer's Statement of Responsibility
Independent Assurance Report - Internal Control
Figures
| Figures | ||
| Figure No. |
Description | Page No. of the printed Annual Report |
| 1 | Building blocks of our 12th Integrated Annual Report | 6 |
| 2 | Double materiality | 7 |
| 3 | Integrated thinking for sustainable value creation | 9 |
| 4 | Qualitative criteria used in the production of the Annual Report | 10 |
| 5 | Guiding principles, regulations, codes and acts for financial and narrative reporting |
11 |
| 6 | Transcending mediums | 12 |
| 7 | Organisational overview | 13 |
| 8 | World economic outlook projections (% change) | 55 |
| 9 | Key macro events 2024 | 57 |
| 10 | Key economic strategies of the Government | 57 |
| 11 | Our key stakeholders | 62 |
| 12 | Our Stakeholder engagement process | 63 |
| 13 | Mode and frequency of stakeholder engagement | 64 |
| 14 | Double materiality matrix | 67 |
| 15 | Bank’s sustainability framework | 72 |
| 16 | Business model | 74 |
| 17 | Creating enduring value for all stakeholders | 84 |
| 18 | Commercial Bank’s sustainability journey | 85 |
| 19 | Elements of Sustainable Banking | 86 |
| 20 | Driving socio-economic upliftment through strategic credit allocation | 90 |
| 21 | Driving sustainability through green financing | 91 |
| 22 | Strategic diversification for risk mitigation and growth | 91 |
| 23 | Expanding regional presence through cross-border financing | 92 |
| 24 | Embedding ESMS in lending practices | 98 |
| 25 | Network of delivery points in Sri Lanka | 102 |
| 26 | Network of delivery points in Bangladesh | 103 |
| 27 | Financial Inclusion and Skill Development Programmes during 2024 | 109 |
| 28 | Composition of the green finance portfolio as at December 31, 2024 | 110 |
| 29 | Commercial Bank’s green financing journey | 111 |
| 30 | Digitising the Business Banking experience | 116 |
| 31 | Fostering ethical governance and sustainable practices | 120 |
| 32 | Elements of Responsible Organisation | 121 |
| 33 | Climate position statement of Commercial Bank of Ceylon PLC | 123 |
| 34 | Core focus areas of the climate transition plan | 123 |
| 35 | “Best Sustainable Branch and Department of the year” Award | 127 |
| 36 | The role of the “Future Force” members | 133 |
| 37 | Empowering Lives and Creating Shared Value | 137 |
| 38 | Elements of Community Engagement | 138 |
| 39 | Corporate social responsibility initiatives of the CSR Trust | 140 |
| 40 | Total Fund Allocation | 141 |
| 41 | Aligning the Bank’s sustainability pillars with those of the CBSL pillars and UN SDGs |
151 |
| 42 | Modes of engagement with Investors | 176 |
| 43 | Key regulatory requirements, voluntary codes, and elements of Corporate Governance Framework |
195 |
| 44 | Governance structure | 197 |
| 45 | Composition of the Board and attendance at meetings | 199 |
| 46 | Composition of the Board as at December 31, 2024 | 199 |
| 47 | Executive Management Committees | 201 |
| 48 | Board highlights for year 2024 | 204 |
| 49 | Three lines of defense | 258 |
| 50 | Risk governance structure | 259 |
| 51 | Risk management framework | 261 |
| 52 | Summary of key Risks | 262 |
| 53 | Principal business activities, nature of operations of the Group and ownership by the Bank in its subsidiaries and associate - Group Structure |
307 |
| 54 | Types of risk | 312 |
| 55 | Bank’s risk management framework | 313 |
Tables
| Tables | ||
| Table No. | Description | Page No. of the printed Annual Report |
| 1 | Business value and market share | 13 |
| 2 | Financial Highlights | 24 |
| 3 | Non-financial Highlights | 25 |
| 4 | World Economic Outlook, projections (% change) | 55 |
| 5 | CBC’s performance compared to the Banking sector | 61 |
| 6 | Material matters – holistic view | 68 |
| 7 | Statement of capital position | 76 |
| 8 | Regulatory capital ratios | 87 |
| 9 | Customer segmentation | 93 |
| 10 | Channel mix and target market on perceived customer preference | 93 |
| 11 | Customer Experience Performance Statistics | 94 |
| 12 | Digital Penetration | 115 |
| 13 | Investments in IT Infrastructure | 116 |
| 14 | Migration to Digital Channels | 116 |
| 15 | Power generated through renewable sources | 124 |
| 16 | Utility power consumption and GHG emissions | 124 |
| 17 | Employees by type and gender | 131 |
| 18 | Training statistics | 131 |
| 19 | Female workforce | 132 |
| 20 | Retention rate (after Maternity leave) | 132 |
| 21 | Governance framework in place at the Bank for community engagement | 139 |
| 22 | CSR activities undertaken in 2024 by Bank's Bangladesh operations | 150 |
| 23 | Income Statement of the Bank | 153 |
| 24 | Core Financial soundness indicators (FSIs) | 158 |
| 25 | Key performances indicators – Bangladesh Operations (based on Management Accounts) |
162 |
| 26 | Key Financial Ratios – Bangladesh Operations (based on Management Accounts) | 162 |
| 27 | Compliance with requirements of the Section 7.6 of the Listing Rules of the CSE | 177 |
| 28 | Summary of listed securities of the Bank | 180 |
| 29 | Description of Ordinary Shares | 181 |
| 30 | Movement of COMB voting share price over the year | 181 |
| 31 | Share price movement of last five years | 182 |
| 32 | Sustainable value for investors | 182 |
| 33 | Information on shareholders’ funds and Bank’s market capitalisation | 182 |
| 34 | Number of share transactions | 183 |
| 35 | Number of shares traded | 183 |
| 36 | Dividend information [As per Rule No. 7.6 (xi) of the Listing Rules of the CSE] | 184 |
| 37 | Number of ordinary shareholders | 184 |
| 38 | The names, number of shares and percentages of shares held by the twenty largest shareholders – Voting | 185 |
| 39 | The names, number of shares and percentages of shares held by the twenty largest shareholders – Non-Voting | 186 |
| 40 | Public shareholding [As per Rule No. 7.6 (iv) and 7.13.1 of the Listing Rules of the CSE] |
186 |
| 41 | Directors’ shareholding including the Chief Executive Officer’s shareholding [As per Rule No. 7.6 (v) of the Listing Rules of the CSE] |
187 |
| 42 | Distribution schedule of number of holders and percentage of holding in each class of equity securities | 187 |
| 43 | Composition of shareholders based on residency and category | 188 |
| 44 | Information on movement in number of shares represented by the stated capital | 188 |
| 45 | Key Shareholder Return Indicators | 191 |
| 46 | Attendance at AGMs 2020 – 2024 | 209 |
| 47 | Alignment with Governance Principles | 210 |
| 48 | Statement of compliance – 2024 | 238 |
| 49 | Directors’ interest in contracts with the Bank | 252 |
| 50 | Risk profile | 257 |
| 51 | Maximum credit risk exposure | 264 |
| 52 | Distribution of Stage 3 credit impaired loans and advances to other customers | 266 |
| 53 | Market risk categories | 268 |
| 54 | Sensitivity of Net Interest Income to rate shocks | 269 |
| 55 | Interest rate sensitivity gap analysis of assets and liabilities of the Banking Book |
269 |
| 56 | Regulatory liquidity ratios | 270 |
| 57 | Key ratios used for measuring liquidity under the stock approach | 271 |
| 58 | Climate related Physical Risks | 276 |
| 59 | Climate related Transition Risks | 277 |
| 60 | Climate-Related Opportunities | 278 |
| 61 | Targeted and actual Capital Adequacy Ratios | 282 |
| 62 | Impact on CAR at minor, moderate and severe stress levels | 283 |
| 63 | Staff strength of the Group and the Bank | 307 |
| 64 | Principal business activities and nature of business operations of the Group | 308 |
| 65 | Basis of measurement | 309 |
| 66 | Index of Material Accounting Policy Information | 317 |
Graphs
| Graphs | ||
| Graph No. | Description | Page No. of the printed Annual Report |
| 1 | Funding structure | 16 |
| 2 | Deposit mix by product | 16 |
| 3 | Deposits by type of Currency | 16 |
| 4 | Maturity analysis – Liabilities and Equity | 16 |
| 5 | Utilisation of funds | 16 |
| 6 | Assets by business segment | 16 |
| 7 | Loans and advances mix by currency | 17 |
| 8 | Loans and advances by customer type (Sri Lankan operations) | 17 |
| 9 | Loans and advances mix by product | 17 |
| 10 | Maturity analysis – Total assets | 17 |
| 11 | Quarterly GDP Growth | 58 |
| 12 | Interest Rates | 58 |
| 13 | Credit to private sector | 58 |
| 14 | Trade performance (monthly) | 59 |
| 15 | USD/LKR middle rate | 59 |
| 16 | Inflation – CCPI & NCPI | 60 |
| 17 | Composition of Loans granted by Commercial Banks to the SME sector | 104 |
| 18 | ComBank Digital customer base | 115 |
| 19 | Province-wise breakdown of employees (Sri Lanka) | 132 |
| 20 | Profit growth | 152 |
| 21 | Total operating income | 154 |
| 22 | Impairment charges | 155 |
| 23 | Profit before and after tax | 155 |
| 24 | ROE & ROA | 155 |
| 25 | Composition of total assets | 156 |
| 26 | Deposits and Advances | 156 |
| 27 | Shareholder's funds | 157 |
| 28 | Total Operating Income | 159 |
| 29 | Assets vs profit before tax vs impairment charges | 159 |
| 30 | Total operating Income | 159 |
| 31 | Assets vs profit before tax vs impairment charges | 159 |
| 32 | Total operating Income | 159 |
| 33 | Assets vs profit before tax vs impairment charges | 159 |
| 34 | Total operating Income | 160 |
| 35 | Assets vs Profit before tax vs Impairment charges | 160 |
| 36 | Total operating Income | 160 |
| 37 | Assets vs Profit before tax vs Impairment charges | 160 |
| 38 | Performance of the Colombo Stock Exchange and the Banking Sector in 2024 |
176 |
| 39 | Performance of the ordinary shares – voting – 2024 | 181 |
| 40 | Share price movement – Ordinary Shares – Voting | 182 |
| 41 | Share price movement – Ordinary Shares – Non-voting | 182 |
| 42 | Shareholders’ Funds and Bank’s Market Capitalisation | 182 |
| 43 | Number of share transactions | 183 |
| 44 | Number of shares traded | 183 |
| 45 | Dividend per share | 184 |
| 46 | Dividend paid and dividend payout ratio | 184 |
| 47 | Attendance at AGMs | 209 |
| 48 | Tenure-wise loans & advances to other customers as at December 31, 2024 | 265 |
| 49 | Product-wise analysis of loans & advances to other customers as at December 31, 2024 | 266 |
| 50 | Product-wise geographical analysis of loans & advances to other customers as at December 31, 2024 |
266 |
| 51 | The concentration of counterparty bank exposures in Sri Lanka as at December 31, 2024 (Fitch ratings-wise) |
267 |
| 52 | The concentration of counterparty bank exposures in Bangladesh as at December 31,2024 (CRAB ratings-wise* |
267 |
| 53 | Cross border exposure of the Bank (Sri Lankan & Bangladesh operations) as at December 31, 2024 |
267 |
| 54 | The concentration of cross-border exposure (Sri Lanka and Bangladesh operations) – S&P rating wise as at December 31, 2024 |
267 |
| 55 | Funding diversification by product | 271 |
| 56 | Composition of losses – 2024 | 273 |
| 57 | Losses by number of events | 273 |
| 58 | Losses by value | 274 |
| 59 | Environment and social risk category wise distribution of lending proposals as at December 31, 2024 |
279 |
| 60 | Gross income | 293 |
| 61 | Net interest income | 293 |
| 62 | Net fees and commission income | 293 |
| 63 | Total operating income | 293 |
| 64 | Impairment charges and other losses | 293 |
| 65 | Profit before tax | 293 |
| 66 | Profit after tax | 293 |
| 67 | Earnings per share – Basic | 293 |
| 68 | Earnings per share – Diluted | 293 |
| 69 | Interest margin | 293 |
| 70 | Financial intermediation margin | 293 |
| 71 | Cost income Ratio (including taxes on financial services) | 293 |
| 72 | Cost income Ratio (excluding taxes on financial services) | 293 |
| 73 | Common Equity Tier I Capital | 293 |
| 74 | Total Capital | 293 |
| 75 | Dividends per share | 293 |
| 76 | Total assets | 293 |
| 77 | Financial assets at amortised cost – loans and advances to other customers |
293 |
| 78 | Financial liabilities at amortised cost – due to depositors | 293 |
| 79 | CASA Ratio | 293 |
| 80 | Liquidity Ratios | 445 |
| 81 | Impact of a rate shock on the net interest income | 455 |
| 82 | Sensitivity of Fx Position – Impact of 5% change in Exchange Rate (Sri Lankan Operation) |
456 |